Archive for the 'Reviews' Category



Most Recent Reviews Of Oakland Volkswagen From Yelp And Other Review Sites

Most Recent Reviews Of Oakland Volkswagen From Yelp And Other Review Sites In The San Francisco Bay Area Of California.  

Customer: Laura 

  

Response Date: 09/27/2010
Comments: We found the car online, and did a lot of the discussion around price before arriving at the dealership. JD was very knowledgeable about the car, and made us feel right at home. Overall, the trip to the dealership was as relaxing as it can be when one is spending that much money!
Score: 100%
  


 
Customer: Melissa
  

Response Date: 09/27/2010
Comments: It was great working with both Wendy and Nick – both were very helpful and responsive! Score: 100%
  


 
Customer: Dennis
  

Response Date: 09/22/2010
Comments: I had the Best experience, I have ever had in purchasing a new car!!! Bravo. Dennis
Score: 100%
  


 
Customer: Sam 
  

Response Date: 09/18/2010
Comments: Buying process was extremely easy and fast. I felt I was treated with respect and that everyone was honest and friendly! Tuolo in sales, Doug in finance, and Frank in service were all fantastic!
Score: 100%
  

   


 
Customer: David
  

Response Date: 09/18/2010
Best dealer ever did business with.
Score: 100%
  

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San Francisco – User Reviews and Recommendations of Oakland Volkswagen Sales and More.

Customer: Julie

Response Date: 09/14/2010
Excellent. Gary Label and the other gentlemen who helped us bent over backward to make sure we got the car we wanted when we wanted it!
Score: 100%


 Customer: Audrey

Response Date: 09/13/2010
You guys are awesome
Score 100%


Customer: Jennifer

Response Date: 09/09/2010
Jason was very friendly and straightforward. He was a real pleasure to work with.
Score 93%

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More reviews of Volkswagen of Oakland

Customer: Anonymous  

07/29/2010  

I use their service department.  I have never had a better experience with a service department.  I could not ask for better.  They are very pleasant and take good care of my little Bug convertible.  I am very picky about my Bugmobile.  I love that car!  


  

Customer: Richard 

  

Response Date: 09/07/2010
Kudos to Michael for calling me two weeks after I originally came to the dealership.
Score 100%
  


 

  

Customer: Nimita  

Response Date: 09/01/2010
Wendy did an awesome job in helping me buy my new car.
Score: 100%
  


 

  

Customer: Anonymous  

Response Date: 09/01/2010
David made me feel very comfortable making decisions. I appreciate the time he spent dealing with all the minor questions I had. He has great aesthetic choices, extreme patience, and honesty. He is a valuable asset to any sales team. I never felt overshadowed or intimidated, only encouraged to listen to my intuition…. very rare to find that in sales! I am glad that I waited to buy the car from him after going to several other dealwerships and dealing with real rude people. 10’s for David Paton!
Score: 98%

 

  


 Customer: Brian  

Response Date: 08/23/2010
Overall great experience. Very satisfied with my new car from VW Oakland.
CEI  100.0
  

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Review of Volkswagen of Oakland in the San Francisco Bay Area

Feedback Completed: 09/06/2010
Dealership Name: Volkswagen of Oakland
Name: Amy
Sales Employee: David C. Parsons

Overall Score: 100%

1. Thinking about your salesperson’s knowledge, and communication, skills, rate this individual’s overall performance?
10 (9 of 9)

2. Please rate the individual with whom you worked during the paperwork and finance phase in terms of their communications skills, professionalism and courtesy?
10 (9 of 9)

3. When you took delivery was your interior and exterior clean?
Yes (1 of 1)

4. Rate the dealership facility in terms of vehicle selection, cleanliness, and convenience of the hours of operation?
10 (9 of 9)

5. How would you rate the dealership’s consideration for your time throughout the process purchase process?
10 (9 of 9)

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Volkswagen of Oakland Dealer Review

8/28/2010

Customer: George
Comments:
 Michael Madamba was highly responsive and flexible in meeting with me at times that were convenient for me. He literally walked out of a staff meeting at one point on Thursday; and when I inquired, said I was more important (which I appreciated.) He was equally responsive via email and in person. He handling the pricing discussions objectively and positively. Michael Troc was very efficient in plowing through the paperwork, made sure I understood what I was signing, offered a number of products and services, described their benefits, and was respectful when I declined some. I would definitely recommend both Oakland Volkswagon and my car to others. I attended a 40 year high school reunion in Mill Valley and drove to Redwood City on Day 2 – and was delighted to get 40mpg.

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Here what customers are saying about Volkswagen of Oakland on Yelp and and other review sites

08/28/2010
Customer: Stephan

The overall experience was exemplary. JD Livesay made it so from our first meeting, through the ordering, then pick up process. Given my preferred GTI configuration, I needed to order the car. JD & I agreed on a very fair price and he made to process simple and stress free. I have already recommended friends to VW of Oakland.

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Volkswagen of Oakland Review

Customer: Jon 
Score: 100%
Response Date: 08/24/2010
Comments: Dave Parsons was an excellent sales rep and did a very good job finding us the car I wanted at a good price!

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Reviews of Oakland Volkswagen

08/23/2010
Customer: Brian
Overall great experience. Very satisfied with my new car from VW Oakland. 
CEI  100.0 

08/23/10
Customer: Jamison
This was the first new car I’ve ever invested in and VW of Oakland made the experience much easier and more enjoyable than I expected. David Patton sold me the car and was very helpful through the whole thing. I never felt like I was being pushed to sign anything and he was clear about all the details of the car and all the fine print. My paperwork was a bit of an issue, but that was in my end. David and Doug did their best to make it work out for me and they did. I really appreciated being able to do business with seemingly honest and integrity based salesmen and would strongly recommend VW of Oakland to anyone looking to do legitimate business. I love my car and can’t wait to start using it for work! 
CEI  100.0

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A great review

8/16/2010
Nathan C.

I am a tough person to make happy. I especially dread walking onto used car lots and being bombarded by slippery sales people. I’ve been known to send a few home crying to their wives and mothers for having been too direct and no-nonsense.
When it came time for me to get a new vehicle, I did my research and found the VW’s were on the up and up (in regards to the Consumer Reports reviews, which is about the only thing I trust these days). So shopping I went.
When I arrived at VW Oakland, I was met by Keith. He was not only super chill and “no pressure”, he was respectful of my space and kept his distance when I said I was just looking.
When I had narrowed the field of possible purchases, I was crystal clear of what I was going to spend and made it clear to Keith that I wasn’t in the mood to negotiate or go back and forth with sales tactics.
He was quick to reach out to the sales manager and financing people at the dealership and came back with a bottom line offer. I didn’t have play games, deal with double-speak or any other shenanigans. We had a deal on paper soon thereafter. From beginning to end, they were clear about what they could and could not do in regards to the deal I was looking for. They didn’t mess around and try to lure me into anything I wasn’t totally comfortable with.
At the end of the day, I drove off I a great 2008 VW Jetta for the price I wanted and the warranty that made me feel totally secure.
I would absolutely refer a friend to VW of Oakland. Given, you need to do your own homework and be prepared to work with them when you arrive. But when all was said and done, I never had to deal with anything but professionals. It was such a relief.

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Review for Volkswagen of Oakland

Susan W.
Oakland, CA
8/16/2010

I had a very good experience buying a Jetta at VW of Oakland. I worked with Dave Parsons who was very knowledge and low-pressure. Went for a test drive. Got several e-mail bids from other dealerships. VW of Oakland said they could match the lowest bid, went in and bought the car. No hassle.

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